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Ordering Marine Organisms
Terms and Conditions
All orders are subject to the terms and conditions listed below
A. TO ORDER LIVE MARINE ORGANISMS AND EDUCATIONAL AQUARIA SETS
ALL organisms are shipped for purposes of research or education and NOT FOR HUMAN CONSUMPTION.
We require the following information for all orders:
- Complete Billing and Shipping Address
- Recipient's Name
- Telephone Number
- Fax number
- E-mail address
- Name of person placing the order with their telephone number, fax and E-mail
- Purchase order number
- Quantity
- Catalog number
- Organism name
- Delivery date
- Shipping method preferred
Investigators in residence at the Marine Biological Laboratory have priority to all organisms.
Individual investigators who have personal accounts with the Marine Biological Laboratory may charge to their account without a purchase order number.
All other orders require an official purchase order, or credit card number from a business or institution. We do not accept orders for shipments to individuals who have no affiliation with any school or institution. Individuals may come to the Aquatic Resources Division to buy organisms, payment (cash, check or credit card) to include Massachusetts Sales Tax is due on completion of sale.
When ordering sea water and live marine organisms together, please specify whether you need the sea water for the organisms. If the sea water is for the organisms, we will attempt to ship the sea water by United Parcel Service - Ground Delivery, at least one week before the organism requested delivery date.
Orders may be placed by mail, telephone, FAX, or Email
B. MINIMUM ORDER
There is a minimum order of $75.00 worth of organisms, per shipping date. The minimum quantity for each organism is listed in the catalog. Container and shipping charges are extra, and will be determined at the time the order is packaged for shipment.
C. SUBSTITUTIONS
If we are unable to supply the organisms requested, we may substitute closely related organisms. If you do not wish to have any substitutions, please specify "No Substitutions."
D. PRICES
We reserve the right to increase the cost of organisms to our customers due to increased costs of collecting. All prices are subject to change without notice.
$35.00 sexing charge when specifying males and/or females.
$50.00 charge on all foreign shipments.
$71.00 Health Certificate (required for all foreign shipments)
$50.00 minimum lab fee. An additional fee may be added to shipments that require special handling, procedures or supplies.
Quoted prices will hold firm for 30 days only, from the date of quote.
Massachusetts Sales Tax will be added to all orders picked up at the Marine Biological Laboratory, or shipped to addresses in Massachusetts, unless a current tax exemption number is provided.
E. CONTAINERS
All shipping containers and packing material become the property of the customer, costs added to the invoice. Do not return the containers to us. No credit issued for the return of containers.
Containers used to ship sea water become the property of the customer, the cost to be added to the invoice. Containers may be returned for refill at time of placing subsequent orders for sea water. A nominal handling fee may be charged. Do not return containers to us without placing an order for sea water.
F. DELIVERY DATES
We require a two week notice before expected delivery date. Shipments are made on Mondays, Tuesdays, and Wednesdays. We do not make shipments to arrive on Fridays. We do not ship on celebrated holidays or for arrival on celebrated holidays or weekends.
G. TRANSPORTATION
Live organism shipments within the continental United States are via Federal Express - Priority Overnight, for next day delivery unless otherwise requested. Bus shipments are available to certain near-by cities, and states for same day delivery, at the request of the customer. Customers are responsible to pick up their packages at the bus station. Containers of sea water are shipped by Ground Delivery unless otherwise requested. We will ship by air at the customer's written request.
All domestic transportation charges will be added to the invoice.
All foreign shipments by air freight, transportation fees are collected on arrival at destination.
H. SHIPPING DURING SEVERE TEMPERATURES OR WEATHER CONDITIONS
Customer assumes full responsibility for all shipments made during periods of severe temperatures and adverse weather.
I. INVOICING
Orders by Purchase order will have invoices mailed to the billing address. Terms; United States funds net 30 Days.
Credit card orders have recipts and invoices enclosed with shipment.
J. PAYMENT OF OUR INVOICES
Payment in U.S. funds net 30 days on receipt of invoice to:
Marine Biological Laboratory
Accounts Receivable Department
7 MBL Street
Woods Hole, Massachusetts 02543
K. QUESTIONS CONCERNING YOUR ORDER OR INVOICE
Difficulties with order, shipment or invoice, please notify us as soon as possible.
Direct questions concerning your order or invoice to:
Marine Biological Laboratory
Aquatic Resources Division
7 MBL Street
Woods Hole, Massachusetts 02543
Telephone: (508) 289-7455
Order Desk Telephone: (508)289-7375
Fax: (508) 289-7900
E-mail: specimens@mbl.edu |
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