November 21, 2014

Ordering Marine Organisms

Terms and Conditions 2011
ALL ORDERS ARE SUBJECT TO THE TERMS AND CONDITIONS LISTED BELOW.

A. TO ORDER LIVE MARINE ORGANISMS

ALL organisms are shipped for purposes of research or education and NOT FOR HUMAN CONSUMPTION.

We require the following information for all orders; Complete billing and shipping address, recipient’s name, telephone and fax number, Email address, name of person placing the order with their telephone number, FAX and Email.

Investigators in residence at the Marine Biological Laboratory, have priority to all organisms.

Individual investigators, who have a personal account with the Marine Biological Laboratory, may charge to their account without a purchase order number.

All other orders from a business or institution require an official purchase order, or credit card number. We do not accept orders for shipments to individuals who are not affiliated with any school or institution. Individuals may come to the Aquatic Resources Division to obtain organisms.

When ordering seawater and live marine organisms together, please specify whether you need the seawater for the organisms. If the seawater is for the organisms, we will ship the seawater by Ground Delivery, at least one week before the organism requested delivery date.

Orders may be placed by mail, telephone, FAX, or Email

Marine Biological Laboratory
Aquatic Resources Division
7 MBL Street
Woods Hole, Massachusetts 02543

Order Desk Telephone (508) 289-7375
Fax (508) 289-7900
E-MAIL: specimens@mbl.edu

B. MINIMUM ORDER

There is a minimum order of $75.00 of organisms, per shipping date. The minimum quantity for each organism is listed in the catalog. Container and shipping charges are extra, and will be determined at the time the order is packaged for shipment.

C. SUBSTITUTIONS

If we are unable to supply the organisms requested, we may substitute closely related organisms. If you do not wish to have any substitutions, please specify “No Substitutions”.

D. PRICES

All prices are subject to change without notice. We reserve the right to increase the cost of organisms due to increased costs of collecting or handling.

Service Charges

$46.50 sexing fee when specifying males and/or females.

$66.40 fee for all shipments leaving the continental United States.

$94.00 Veterinary Health Certificate (required for all foreign shipments)

$66.40 minimum lab fee (tissue harvesting)

Additional fees may be added to shipments that require special handling, procedures or supplies.

Price quotes will be honored for 30 days only, from the date of quote.

E. CONTAINERS

All shipping containers and packing material become the property of the customer, the cost added to the invoice. Do not return the containers to us. No credit issued for the return of containers.

Containers used to ship seawater become the property of the customer, the cost to be added to the invoice. Containers may be returned for refill at time of placing subsequent orders for seawater. A nominal-handling fee may be charged. Do not return containers to us without placing an order for seawater.

F. DELIVERY DATES

We require a two-week notice before expected delivery date. Shipments are made on Mondays, Tuesdays, and Wednesdays. We do not make shipments to arrive on Fridays. We do not ship on celebrated holidays or for arrival on celebrated holidays or weekends.

G. TRANSPORTATION

Live organism shipments within the continental United States are via Federal Express – Priority Overnight, for next day delivery unless otherwise requested. Containers of seawater are shipped by Ground Delivery unless otherwise requested (we will ship by air at the customer’s written request).

All domestic shipping charges will be added to the invoice.

All foreign shipments charged to customer supplied Federal Express account.

H. SHIPPING DURING SEVERE TEMPERATURES OR WEATHER CONDITIONS

Customer assumes full responsibility for all shipments made during periods of severe temperatures and adverse weather.

I. INVOICING

Orders by purchase order will have invoices mailed to the billing address. Terms; United States funds net 30 days.
Credit card orders have receipts and invoices mailed to the billing address.

J. PAYMENT OF OUR INVOICES

Payment in U.S. funds net 30 days on receipt of invoice to:

Marine Biological Laboratory
Accounts Receivable Department
7 MBL Street
Woods Hole, Massachusetts 02543

K. QUESTIONS CONCERNING YOUR ORDER OR INVOICE

Difficulties with order, shipment or invoice please notify us as soon as possible.
Direct questions concerning your order or invoice to:

Order Desk Telephone (508) 289-7375
Fax (508) 289-7900
E-MAIL: specimens@mbl.edu

Marine Biological Laboratory
Aquatic Resources Division
7 MBL Street
Woods Hole, Massachusetts 02543

L. ORDERING INFORMATION

We require the following information to enter your order

Complete Billing Address

Complete Shipping Address to include:

Business/institution name
Street address
Department
City
State
Country
Zip code

Recipient’s name
Telephone number
FAX number
Email address

Name of person placing order:

Telephone number
FAX number
Email address

Credit Card Sales

Credit card information required for verification

Card owner’s name
Billing address with zip code
VISA, Master Card, number and expiration date

Purchase order number

Quantity
Catalog number
Organism name
Delivery date
Shipping method preferred

Revised 1/2011